Publicaties
Publications CCM is the specialist journal for managers of contact centres. A fascinating article appeared in this journal written by Willem van den Brink, director of PlanMen, with regard to his revolutionary vision and multidisciplinary approach within the contact centre sector.Click here for the whole article
News
2011: “Planning in optima forma”2011 PlanMen organizes their third WFM Conference at the Nyenrode Business University....
PlanMen takes off in Belgium
PlanMen is the Work Force Management specialist in the Netherlands for over three years now.
PlanMen starts planning for the Alpe d'HuZes Foundation
PlanMen is proud with the start of its cooperation with the Foundation Alpe d'HuZes.
PlanMen organizes a Master class in cooperation with Nyenrode Business University
PlanMen organizes a Master class in cooperation with Nyenrode Business University PlanMen wants to share their knowledge by organizing four...
WFM-conference: “Planning in 3D, the multiple dimensions of planning”
WFM-conference: “Planning in 3D, the multiple dimensions of planning” After the great success of last year, PlanMen will again organize a...
News features about contact centres and the use of WFM
Record numbers of contact centres are currently implementing Workforce Management Software. That was stated by the Pelorus Group, following their own research. ...