PlanMen's philosophy

Organisations that supply services and products have to deal (increasingly more often) with forecasting and planning. Every year it is determined via which channels new and existing products will be sold. In addition  the image, available budgets and the expected turnover all play a role when determining the annual forecast and planning. After all, you are able to control some of that yourself and have to take into account the various considerations and interests.

PlanMen provides a concept that goes further still than using the right staff member at the right time at the right place. PlanMen's starting point is the organisation and customer contact strategy. This is because these will ultimately determine the forecast and planning.......... Who your potential customers are, how you communicate with your customers and what the (budgeted) costs of that are.

Based on this, a start can be made with setting up, improving and/or optimising the forecasting, planning, scheduling and traffic management process. When doing so, the input and output are considered to form part of the process. In addition, we have the experience to help to develop the preconditions such as the tools, technology and the people in the processes.

Forecasting and planning are complex issues to which PlanMen has a multidisciplinary approach: customer contact strategy, the supply of services and products, quality and quantity of customer contacts, employee and customer satisfaction and, as an end result, the costs and turnover associated with this.

On the one hand, organisations occupy themselves with the work of today (‘performance’) and, on the other hand, with the preparations for the shape of the future (‘predicting’ or ‘forecasting’). The better the organisation is able to do this, the better, easier and more cost effective (the achievement of) the desired performance will be. Ultimately, this translates into satisfied stakeholders.