Our Services

Forecasting and planning is a discipline for which specific knowledge and experience is required. For this purpose, specific software or Excel is used. Training courses are available for the aforementioned, but these tend to focus on immediately starting with forecasting and planning, or using a software tool. Without the guidance of an experienced planner, it is not possible to work. After all, this is a process that is not all about imitation ('learning a certain knack') but involves understanding and, if necessary, modifying the activities ('development of a certain knack').

PlanMen offers the following service:

  • An internally or externally organised forecasting, planning, scheduling and traffic management process; PlanMen can take care of the forecasting, planning, scheduling and traffic management both at the client's site, or at its own site.
  • Acting in a supply-chain oriented manner, meaning that even greater financial and quality benefits can be achieved; the forecast is derived from the company objectives, commercial objectives, operational objectives and the budget.
  • The improvement of the efficiency (better cost-performance ratio) by, amongst other things, a reduction in errors
  • The improvement of the quality of the performance (the correct answers)
  • The improvement of customer satisfaction (better service levels and quality)
  • Training and education of internal forecasters/planners
Therefore, on the one hand a commercial approach, but then with the correct specialist approach, because within the discipline of work force management, there are also a variety of specialisms, such as:
  • Forecasting
  • Planning
  • Scheduling
  • Pool Management and P&O
  • Traffic Management
  • Performance Management
  • Budget
  • Benchmarking Analyses
  • Processess
  • Training and Education
  • Integrality & strategy

News

2011: “Planning in optima forma”
2011  PlanMen organizes their third WFM Conference at the Nyenrode Business University....

PlanMen takes off in Belgium
PlanMen is the Work Force Management specialist in the Netherlands for over three years now.

PlanMen starts planning for the Alpe d'HuZes Foundation
PlanMen is proud with the start of its cooperation with the Foundation Alpe d'HuZes.

PlanMen organizes a Master class in cooperation with Nyenrode Business University
PlanMen organizes a Master class in cooperation with Nyenrode Business University PlanMen wants to share their knowledge by organizing four...

WFM-conference: “Planning in 3D, the multiple dimensions of planning”
WFM-conference: “Planning in 3D, the multiple dimensions of planning” After the great success of last year, PlanMen will again organize a...

News features about contact centres and the use of WFM
Record numbers of contact centres are currently implementing Workforce Management Software. That was stated by the Pelorus Group, following their own research. ...